contact us + purchasing info.

Kristin Loffer Theiss:
I am located in the Pacific Northwest- an hour North of Seattle, and an hour South of Vancouver, BC.

mailing address:
210 North Tenth Street
Mount Vernon, WA 98273

t: 360.419.7267
f: 360.336.5654

e: kristin@kltworks.com or orders@kltworks.com
Feel free to contact me with any comments or questions. I would love to hear from you.

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For all sales related or dealer inquiries, please pop me an email or give me a call. All the prices listed on the site are retail prices. If you are interested in a wholesale
price list, please contact me.

Wholesale:
klt:works welcomes retailers!
To become one, please e-mail me kristin@kltworks.com the following info to and I will get back with you shortly.
business name & a brief description
business resale number
name of business owner or contact person
business e-mail address
business street address
business phone number

If you choose to give a ring, please do so during business hours (Monday - Friday 9am -5pm PST ). Because the klt:works studio is run by one person, you may be greeted by the answering machine. Just leave your name, number, and short message, and your call will be returned as soon as possible. Thanks so much for your understanding. Email is probably the best way to reach me initially, as I have an active little boy and am often either with him or in the studio during traditional hours. Thanks so much!

If you would like to use a credit card over the phone, rather than with paypal on online, give me a call or a fax. I accept VISA, MASTERCARD, and AMERICAN EXPRESS.

Returns:
We pride ourselves in the quality of each product we make and we stand by our construction. We also want you, the customer to be happy. So, if for some reason the item you purchased needs fixing due to a fluke or construction issue (not wear and tear), ship it back to us within 60 days of purchase along with a receipt and a note as to what the issue is, and we will gladly fix it for you.

I ship UPS Ground for large packages, & usps mail for smaller ones within the United States unless otherwise requested. Generally, I ship orders on Mondays and Wednesdays (with some exceptions). I currently do not ship internationally through my website. Other arrangements need to be made for international orders. My site is set up for US shipping charges only.

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